Support Center
|
Customers' satisfaction is the best gift for us. We would like to try our best to
provide you with the best product and service. We promise that we will deal with
emails within 1 business day after receiving them. Please don't hesitate to contact
us if you have any questions, comments, or suggestions.
|
|
|
How to hide/show MT4 trading software?
Back to top
|
Please click the price bar to hide/show MT4 trading
software.
|
|
How to pop up the price float window? Back to top
|
Click the header of currency column in price bar,it
will popup up a float price window.
|
|
How to configure alerts settings?
Back to top
|
This program can alert you with voice or tray message when the price reach a predefined
level.
|
|
What is Additional License? Back to top
|
"Additional License"
allow registered users to use the software on other computer.
For example:If you have three computers,you need to
buy one "New License" and two "Additional License".
|
|
What should I do after submitting the order?
Back to top
|
Please send us the "Product Code" of
the application.
You can find it in "Register" dialog of the applcation.Such as below:

We will send the registration version to you within 24 hours after receiving the
product code.
|
|
How do I do if the licensed computer is
broken?
Back to top
|
You need to purchase an Additional License to use
the software in new computer.
|
|
Is tech support free? Back to top
|
Yes! It's free for all.
|
|
Do I have to pay for the upgrades?
Back to top
|
No! All upgrades are free to our registered users.
|
|
|
|